IMACD Services – Installs, Moves, Additions, Changes, Disposals

UnifyBCS IMACD Services give you immediate access to highly skilled resources across a wide range of vendors, products and technical skill sets - ensuring a fast and cost effective model to resource, manage and deliver New Configurations, Relocation, Provisioning of Additional Services, Reconfigurations and Removal.

 

Offered nationwide and designed to complement remote diagnostics (Service Desk) and maintenance support, these value added services are delivered by regionally based engineers - and tailored to cover precise operational, technical and business requirements.

 

What’s covered?

 

IMACD Services from UnifyBCS are delivered by skilled resources geographically located across  UK, Nigeria and Ghana, reducing the cost and administrative pressures on in-house IT. They are typically used for Business As Usual (BAU) activities that occur as a natural pattern of trading (for example: starters, leavers, relocation) alongside technical refresh projects.

 

• New Configuration (Installs) – provisioning new hardware, pre-configured with base installation of O/S system and core applications. This can include unpacking, commissioning and testing, handover, and desk side training

 

• Relocation (Moves) – undertaking office moves within buildings and relocation to new premises, supported by additional scheduling through Project Office services

 

• Additional Services (Additions) – cost-effective skilled resources across disparate locations to manually support global changes to a core environment, such as a new client application, in the absence of automated toolkits or network capacity for in-house remote provision

 

• Reconfiguration (Changes) – cost-effective skilled resources across disparate locations to manually support global changes to a core environment, such as a version upgrade

 

• Removal (Disposals) – as part of a refresh cycle or BAU activity, we can recover assets and handle all aspects of removal

 

Additional options

 

• Project Management – proven approaches delivered by dedicated Project Managers, and supported by Project Office services, assist in scheduling engineers, delivering logistics and allocating resources, ensuring the right people and equipment are on-site at the right times

 

• Disposal Services - we deliver removal services as part of a mix of IMACD activities or as a standalone deliverable; this includes safe and clean equipment disposal, environmentally-friendly wherever possible